1. Sign up & access your dashboard
Choose your plan and get instant access to your dashboard. From here, you can submit briefs, queue requests, track progress, and download final files.

2. Submit your brief
Share your goal, offer, audience, and must-haves. Prefer email? You can send your brief directly to your dedicated account manager too.

3. Receive your concept batch
Within 2–3 working days, we’ll deliver a concept batch: 3 ad concepts in Starter, or 6 ad concepts in Growth, ready for review.

4. Review & refine
Give us your feedback, and we’ll turn around revisions in 1–2 working days per round until you’re fully satisfied.

5. Final exports delivered
Once approved, you’ll receive final exports optimised for Meta and Google placements, plus editable source files.

6. Move on to your next brief
When one request is complete, you can submit your next brief and we’ll start work on the following set of ad creatives.

No. Each plan is designed for consistent monthly creative output. Unused capacity does not roll over to the next month.

You can update your subscription plan by emailing your designated account manager.

You’ll provide all brand assets (logos, guidelines, product shots) and confirm that you have usage rights for any UGC or music you want us to use.

We take pride in the high quality of our work. No refunds will be issued once work has commenced. However, we value your satisfaction, and if you have concerns about the service, please let us know, and we will work with you to address them.

Creating high-quality videos involves skilled professionals, meticulous editing, and potentially additional resources like voice-over narration or music licensing. This allows us to maintain a consistent turnaround time and deliver exceptional results for each video request.

No worries! We'll continue to revise the request until you're 100% satisfied.

All turnaround times are in working days. Statics are typically delivered within 1–2 days, and videos within 2–4 days depending on the plan.

You can queue as many requests as you like. In the Starter Plan, we work on one live brief at a time. In the Growth Plan, we can work on two concurrently.

Great question! Here's why a subscription model can be a smart choice:

1. Cost-effective: Building an in-house marketing team can be expensive. Hiring a single senior marketer can easily exceed $7,000 per month, not including benefits and potential recruitment challenges.

2. Flexible Utilization: With a subscription to our team, you only pay for the services you need. This eliminates the overhead of underutilized in-house staff.

3. Scalability: Our subscription plans allow you to easily adjust your marketing needs. You can even pause or resume your subscription as needed, ensuring you only pay when you have active projects.